Business Automation Pilot

Details and scope

Automate one repetitive business process in a controlled pilot. Process specification, pilot automation, exception handling, test set and handover. Agreed normal and exception cases complete with an auditable execution log. The stated scope is agreed before work starts; additional work is quoted separately.

Specifications

• 1 process; up to 8 steps, 2 system connectors and 10 pilot users
• 80 specialist-hours including preparation, delivery, checks and handover
• Process specification, pilot automation, exception handling, test set and handover
• Acceptance: Agreed normal and exception cases complete with an auditable execution log
• Excludes: Organisation-wide rollout, licences, autonomous purchasing and staffing savings guarantees